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There are a lot of quality terms being used out there, so
we thought we would give you a brief overview of each
one to help you understand what they are all about.
Five Whys
Taichno Ohno's practice of asking "why" five times whenever
a problem was encountered, in order to identify the root cause
of the problem so that effective countermeasures could be developed
and implemented.
Just-inTIme (JIT)
A system for producing and delivering the right items at the
right time in the right amounts. JIT approaches just-on-time
when upstream activities occur minutes or seconds before downstream
activities, so single-piece flow is possible. The key elements
of JIT are flow, pull, standard
work and takt time.
Kanban
A small card attached to boxes of parts that regulates pull
in the Toyota Production System by signaling the upstream
production and delivery.
Keiretsu
A grouping of Japanese firms through historic associations
and equity interlocks such that each firm maintains its operational
independence but establishes permanent relations with other
firms in its group.
Poka Yoke
A mistake-proofing device or procedure to prevent a defect
during order taking or manufacture.
Quality Function Deployment (QFD)
A visual decision making procedure for multi-skilled project
teams which develops a common understanding of the voice
of the customer and a consensus on the final engineering
specifications of the product that has the commitment of
the entire team.
Seven Types of Mudas (Waste)
Taiichi Ohno's original enumeration of the wastes commonly
found in physical production. These are overproduction ahead
of demand, waiting for the next
processing step, unnecessary
tranport of materials, over processing of
part due to poor tool and product design, inventories more
than the absolute
minimum, unnecessary movement by employees during the course
of their work and production of defective parts.
Single Minute Exchange of Dies (SMED)
A series of techniques pioneered by Shigeo Shingo for changeovers
of production machinery in less than ten minutes. One touch
setup is the terms applied when changeovers require less
than a minute.
Takt Time
The available production time divided by the rate of customer
demand. For example, if customers demand 240 widgets per
day and the factory operates 480 minutes per day, takt time
is two minutes; if customers want two new products designed
per month, takt time is two weeks. Takt time sets the pace
of production to match the rate of customer demand and becomes
the heartbeat of any lean system.
Total Productive Maintenance (TPM)
A series of methods, originally pioneered by Nippondenso to
ensure the every machine in a production process is always
able to perform to required tasks so that production is never
interrupted.
Value
A capability provided to a customer at the right time at an
appropriate price, as defined in each case by the customer.
Visual Control
The placement in plain view of all tools, parts, production
activities, and indicators of production system performance,
so the status of the system can be understood at a glance
by everyone involved.
5S
Five terms beginning with S unutilized to create a workplace suited for visual
control and lean production. Seiri means to seperate
needed tools, parts and instructions from unneeded materials and to remove
the latter. Seiton means to neatly arrange and identify
parts and tools for ease of use. Seiso means to conduct
a cleanup campaign. Seiketsu means to conduct seiri,
seiton and siso at frequent indeed daily, intervals to maintain workplace in
perfect condition.Shitsuke means to form the habit
of always following the first four Ss.
More to come ....
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